Shipping & Returns

All our delivery charges are calculated at checkout. 

• Our larger items include free standard delivery to the mainland UK (3 - 10 working days, please contact us for specific carrier times). If you require a more personalised delivery option please don't hesitate to contact us on 0845 838 75 75 and we can tailor your delivery options to best suit you.

ADDITIONAL INFORMATION / CHARGES

• All access sizes to site must be checked by customer, if unable to delivery into building goods will be left outside. If goods are returned for restocking, charges will apply, 25% of RRP

• To validate Warranty on Gas items you will require installation by a GAS SAFE Gas engineer who will need to fill in the warranty card confirming registration number. We cannot place service calls if this has not been carried out.

• Installation to services, ie.gas can be quoted for by our GAS SAFE engineers.

• Removal of old equipment can be quoted for, eg. single door fridges £100 only if taken away when new fridge delivered. Service available within 50 miles of showroom. Rest of UK available by quotation.

• ALL PRICES ARE PLUS VAT

• We will happily ship overseas to mainland Europe and also internationally (i.e. Nigeria). Prices are available on application, please contact us on Tel.0845 838 75 75 for up to date tariffs.

• We do our upmost to ensure that all deliveries are dispatched within 3 working days. If you are requiring next day delivery, you need to complete your order before 12.00 noon to secure this service (11.00am for BURCO products).

• Delivery is to kerbside only and requires clear access to the site. Delivery does not inculde the installation, assembling or positioning of any item on site. Please ensure that there is adeqauate access for larger items as we cannot be held responsible for items that don’t fit through your doorways.

RETURNS

• All items must be returned to us within 7 days, unused, in their original packaging and undamaged. Please note that you will be charged a restocking fee, normally 25% plus transportaion costs